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2023 Summer Internship Information Technology - United States        Unilever        Kenner

Our Future Leaders Programme will ignite the leader in you. This unique programme is designed to develop Unilever’s Future Leaders (UFL) by providing challenging and purposeful opportunities that accelerate their readiness to take on business leadership roles. Looking for highly motivated, independent, and critical thinking individuals who are looking to launch their career in Information Technology (IT). Enabling and future proofing the business through the use of technology is our role. We do this by partnering with business teams to implement innovative solutions and capabilities that will benefit the business and at the end of the day, allow Unilever to succeed in the marketplace. You will have an opportunity to truly lead a project that is both challenging, engaging and drives business value with the support of a network of IT colleagues. Since the IT organization is a global function, our interns get an opportunity to work with teams across the globe and across multiple business functions such as Marketing, Supply Chain, Finance, and Sales. Individuals that successfully progress through our internship program will get an opportunity to come in as a full-time management trainee through our Unilever Future Leaders Program (UFLP). In this program you get to experience rotational assignments which provide a breadth of experience in a variety of areas within IT which enable a fast-track into managerial positions. Who You Are & What You’ll Do Is “Tech” always a topic of interest in your newsfeed? Do you think about how every day challenges could be solved or improved with technology? We look for individuals who have a genuine curiosity and passion for technology. Our most successful interns are motivated by technology and are able to solve business problems through tech innovation. Every IT employee’s day to day looks different, but you’re guaranteed to learn the importance of information & analytics, creativity, stakeholder management, and driving project milestones in a fast-paced business setting. You’re a born leader: You will be responsible for the delivery of your own project. You will have the opportunity to work with both global and local teams. You are someone who likes to control their own destiny. You’re a strategy guru: You will have the freedom to make decisions that impact your project. You can make recommendations that will improve overall experience of our business teams. You love to win, and have fun doing it: You get to work for a company that has sustainability as a core value. You work with other team members in community events. You can see your project come to reality. You’re a changemaker: You can challenge the status quo and craft your project to the outcome you desire. You have a support network that will help you each step of the journey. Life at Unilever is a lot of fun - just like our application processCheck out what you'll experience when you apply for one of our internships or co-ops: Application - Start by completing our simple online application.You can import your details from your LinkedIn profile to speed up the process.You can only apply to one function, so carefully consider which role you would like to pursue before applying. Assessment - After your application, if you meet the basic requirements, we’ll invite you to participate in a series of fun games that looks at different cognitive, emotional, and social traits.This will help us find the best fit for you and you will receive personalized feedback after completing the games. Digital Interview - Upon successful completion of the assessment, you will be invited to participate in a digital interview where you can solve real-world problems using Unilever scenarios.This will give you insight into our company culture and how we do business.The interview is split into two parts - three short hypothetical questions followed by a business case.You can record and complete your video anytime, anywhere.All you need is a computer or mobile device with access to video recording (usually standard in most devices) and a stable internet connection. Discovery Center - Once the interview is complete, we’ll invite our top matches to our offices in the Greater New York City or Toronto areas (depending on which job you applied for) for a truly immersive experience.You’ll get to experience a number of exciting activities and projects along with your peers, meet our leaders, and receive personalized coaching and feedback.The exercises are designed around a real business case study, enabling us to tap into your potential while giving you further insight into what it’s really like to work at Unilever. What You’ll Need To Succeed Current college juniors pursuing a Bachelor’s degree in Information Technology, Computer Science, or Business with an emphasis in technology is desirable. Cumulative GPA of 3.0 or higher Willing to work out of New Jersey office for the summer The ideal candidate will have the ability to network with people in multiple locations (both in person and virtually), and be able to influence decision makers at different levels in the organization; be both a team player and work independently; manage their own time and projects to meet key milestones; demonstrate leadership capabilities; have the ability to apply creative thinking to challenges and solve complex business problems is important; and good presentation and communication skills will be required as you complete your project presentation to IT leaders at the end of the summer program. What We Can Offer You Culture for Growth | Top Notch Employee Health & Well Being Benefits | Every Voice Matters | Global Reach | Life at Unilever | Careers with Purpose | World Class Career Development Programs | Check Out Our Space | Focus On Sustainability For office-based, Research & Development, and remote positions, proof of COVID-19 vaccination is required to be eligible for employment. Religious and/or medical accommodations will be considered on a case-by-case basis. Unilever is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
2023-01-03T00:15:34Z        

Information Technology Analyst        Hyatt        Harahan

Join us for this incredible opportunity to be part of our I.T. team as an IT Analyst at the Hyatt Regency New Orleans. Not only will you be part of a rock-start team, but you’ll get to be part of a company that earned the 16th spot on Fortune’s 100 Best Companies to Work For in 2021, honored as one of the top 100 Companies that Care according to People, named Built-In's 100 Best National Large Companies to Work For in 2022, recognized as a Best Place to Work for Women, Diversity, LGBT Equality, and Millennials, and named one of New Orleans Best Places to work 9 years running The Information Technology Analyst is responsible for providing technical support to hotel guests, associates and management to assist them in utilizing Hyatt technology to achieve their goals. This role also installs and maintains hotel IT hardware and software in accordance with Hyatt standards. The role utilizes defined processes, procedures and protocols to uphold the security, structure and integrity of hotel networks and systems. In addition, the role performs required IT maintenance and upgrades with minimal disruption to hotel operations, and maintains proper backups for supported systems. This role focuses on the day-to-day availability and functionality of IT systems in the hotel and resolves standard user issues. The Information Technology Analyst reports to the Information Technology Manager. This position is responsible for onsite IT support of one hotel property. Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Hyatt has the best to offer in restaurant server jobs: Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you. Our excellent benefits include: · Free room nights, Discounted and Friends & Family Room Rates · Medical, Prescription, Dental and Vision Insurance · 401K with company match · Paid Time Off, Holiday Pay, new child leave and personal day · Paid Family Bonding Time and Adoption Assistance · Employee Stock Purchase Plan · Discounts at various retailers – Apple, AT&T, Verizon, Headspace and many more COVID-19 Safety: Hyatt Hotels follows all COVID-19 CDC and US] Health department protocols for the safety of our employees and guests. Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
2023-01-30T21:35:13Z        

Information Technology Analyst        Hyatt Hotels Corp.        Lafayette Square

Join us for this incredible opportunity to be part of our I.T. team as an IT Analyst at the Hyatt Regency New Orleans. Not only will you be part of a rock-start team, but you'll get to be part of a company that earned the 16th spot on Fortune's 100 Best Companies to Work For in 2021, honored as one of the top 100 Companies that Care according to People, named Built-In's 100 Best National Large Companies to Work For in 2022, recognized as a Best Place to Work for Women, Diversity, LGBT Equality, and Millennials, and named one of New Orleans Best Places to work 9 years running The Information Technology Analyst is responsible for providing technical support to hotel guests, associates and management to assist them in utilizing Hyatt technology to achieve their goals. This role also installs and maintains hotel IT hardware and software in accordance with Hyatt standards. The role utilizes defined processes, procedures and protocols to uphold the security, structure and integrity of hotel networks and systems. In addition, the role performs required IT maintenance and upgrades with minimal disruption to hotel operations, and maintains proper backups for supported systems. This role focuses on the day-to-day availability and functionality of IT systems in the hotel and resolves standard user issues. The Information Technology Analyst reports to the Information Technology Manager. This position is responsible for onsite IT support of one hotel property. Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Hyatt has the best to offer in restaurant server jobs: Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you. Our excellent benefits include: Free room nights, Discounted and Friends & Family Room Rates Medical, Prescription, Dental and Vision Insurance 401K with company match Paid Time Off, Holiday Pay, new child leave and personal day Paid Family Bonding Time and Adoption Assistance Employee Stock Purchase Plan Discounts at various retailers - Apple, AT&T, Verizon, Headspace and many more COVID-19 Safety: Hyatt Hotels follows all COVID-19 CDC and US] Health department protocols for the safety of our employees and guests. Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. 2 years IT Help Desk or similar systems support experience Must be able to work a flexible schedule, including weekends and holidays. Shifts include Saturday and Sunday Hotel or related experience is preferred College degree from accredited university Microsoft Certified Systems Engineer certification preferred Computer Skills: Access Control: Develop and use access controls to prevent unauthorized access, modification, disclosure, misuse, manipulation, or destruction of systems, networks, applications and data Compliance Management: Plan, assess, monitor, deploy and report the state of compliance and any required mitigation and remediation activities (e.g., PCI, SOX, Data Privacy, etc.) Help Desk Support: Provide timely technical support to users, restore service and/or identify and resolve problems Monitoring: Provide regular monitoring of platform and system activities, isolating problems and determining their cause Service oriented style with professional presentation skills A true desire to satisfy the needs of others in a fast-paced environment. Refined verbal communication skills
2023-01-22T11:25:22Z        

Information Technology Manager        Sheraton Hotels & Resorts        Harahan

Job Number 22211784 Job Category Information Technology Location Sheraton New Orleans Hotel, 500 Canal Street, New Orleans, Louisiana, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? Y Position Type Management JOB SUMMARY Contributes general knowledge and skill in technology to provide first-and some second-level support including break-fix (repairs, installations, maintenance of systems) for designated property/properties. Generally works within well-established guidelines to complete routine tasks. Responsible for performing repairs, installations, and maintenance for property-based systems with a particular area. Has knowledge of sophisticated technology equipment/processes. CANDIDATE PROFILE Education and Experience Required: • High school diploma or GED; 2-4 years experience in the Information Technology or related professional area. OR • 2-year degree from an accredited university in Business Administration, Information Technology, or related major; 2 years experience or related professional area. Preferred: • System-related professional certifications desired. CORE WORK ACTIVITIES Managing Technology Needs within Budget Targets • Assists and/or provides input to IT Leadership for CAPEX and department operating budgets based on anticipated IT projects and property support/needs requirements. • Confirms that property/properties are in compliance with appropriate Marriott International Policies (MIPs) and Information Security Manuals (ISMs). Implements solutions as directed to resolve discrepancies. • Places equipment orders as directed relating to personal computers, telecommunications, local servers/networks; processes invoices for their property/properties. • Conducts periodic inventories of applications and hardware; prepares reports as requested. • Confirms that technology assets are secured. • Complies with technology-related vendor contracts. Building and Sustaining Relationships with Customers • Writes and presents proposals, analyses, project plans, cost models, etc. in written and/or oral formats. • Provides customer service to associates at dedicated property/properties. • Responds to inquiries from customers/vendors/peer group. • Provides detailed status reports as requested. Verifying Client Technology Needs are Met • Assists in disaster recovery and business continuity as it relates to technology. • Provides technical guidance. • Escalates support for all Marriott approved technology solutions (i.e. mobility devices, GPNS) and Request Center Processes. • Supports guest and associate internet access requirements. • Escalates problems as appropriate through direct supervisor, CLS IT Field and/or Marriott IT resources. • Images desktops, installs new software applications, applies patches, maps drives to appropriate server/network. • Moves/adds/changes PCs/peripherals; migrating data when necessary. • Performs routine desktop backup as scheduled or directed. • Provides end-user support. • Confirms technology security (i.e. encryption, patch deployment) and technology compliance (i.e. Quarterly ID Audits, MAARK1) measures are in place. • Supports unit infrastructure (servers, switches, router, APs etc.) and engages appropriate MI IT and/or Vendor resources. • Assists in creating and maintaining secure server environment. Performs server backups and routine preventative maintenance. • Pulls through support for corporate, regional and property initiatives. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law. When you join the Sheraton family, you become a member of its global community. We’ve been a place to gatherand connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We welcome guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliverameaningful guest experiences, we encourage you to exploreyour next career opportunitywith Sheraton.
2023-02-07T13:44:00Z        

Information Technology Manager        Marriott International        Lafayette Square

Job Number 22211784 Job Category Information Technology Location Sheraton New Orleans Hotel, 500 Canal Street, New Orleans, Louisiana, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? Y Position Type Management JOB SUMMARY Contributes general knowledge and skill in technology to provide first-and some second-level support including break-fix (repairs, installations, maintenance of systems) for designated property/properties. Generally works within well-established guidelines to complete routine tasks. Responsible for performing repairs, installations, and maintenance for property-based systems with a particular area. Has knowledge of sophisticated technology equipment/processes. CANDIDATE PROFILE Education and Experience Required: High school diploma or GED; 2-4 years experience in the Information Technology or related professional area. OR 2-year degree from an accredited university in Business Administration, Information Technology, or related major; 2 years experience or related professional area. Preferred: System-related professional certifications desired. CORE WORK ACTIVITIES Managing Technology Needs within Budget Targets Assists and/or provides input to IT Leadership for CAPEX and department operating budgets based on anticipated IT projects and property support/needs requirements. Confirms that property/properties are in compliance with appropriate Marriott International Policies (MIPs) and Information Security Manuals (ISMs). Implements solutions as directed to resolve discrepancies. Places equipment orders as directed relating to personal computers, telecommunications, local servers/networks; processes invoices for their property/properties. Conducts periodic inventories of applications and hardware; prepares reports as requested. Confirms that technology assets are secured. Complies with technology-related vendor contracts. Building and Sustaining Relationships with Customers Writes and presents proposals, analyses, project plans, cost models, etc. in written and/or oral formats. Provides customer service to associates at dedicated property/properties. Responds to inquiries from customers/vendors/peer group. Provides detailed status reports as requested. Verifying Client Technology Needs are Met Assists in disaster recovery and business continuity as it relates to technology. Provides technical guidance. Escalates support for all Marriott approved technology solutions (i.e. mobility devices, GPNS) and Request Center Processes. Supports guest and associate internet access requirements. Escalates problems as appropriate through direct supervisor, CLS IT Field and/or Marriott IT resources. Images desktops, installs new software applications, applies patches, maps drives to appropriate server/network. Moves/adds/changes PCs/peripherals; migrating data when necessary. Performs routine desktop backup as scheduled or directed. Provides end-user support. Confirms technology security (i.e. encryption, patch deployment) and technology compliance (i.e. Quarterly ID Audits, MAARK1) measures are in place. Supports unit infrastructure (servers, switches, router, APs etc.) and engages appropriate MI IT and/or Vendor resources. Assists in creating and maintaining secure server environment. Performs server backups and routine preventative maintenance. Pulls through support for corporate, regional and property initiatives. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law. When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We welcome guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experiences, we encourage you to explore your next career opportunity with Sheraton.
2022-12-12T11:31:58Z        

Information Technology Manager        Marriott International        New Orleans

Job Number 22211784 Job Category Information Technology Location Sheraton New Orleans Hotel, 500 Canal Street, New Orleans, Louisiana, United States Schedule Full-Time Located Remotely? N Relocation? Y Position Type Management JOB SUMMARY Contributes general knowledge and skill in technology to provide first-and some second-level support including break-fix (repairs, installations, maintenance of systems) for designated property/properties. Generally works within well-established guidelines to complete routine tasks. Responsible for performing repairs, installations, and maintenance for property-based systems with a particular area. Has knowledge of sophisticated technology equipment/processes. CANDIDATE PROFILE Education and Experience Required: • High school diploma or GED; 2-4 years experience in the Information Technology or related professional area. OR • 2-year degree from an accredited university in Business Administration, Information Technology, or related major; 2 years experience or related professional area. Preferred: • System-related professional certifications desired. CORE WORK ACTIVITIES Managing Technology Needs within Budget Targets • Assists and/or provides input to IT Leadership for CAPEX and department operating budgets based on anticipated IT projects and property support/needs requirements. • Confirms that property/properties are in compliance with appropriate Marriott International Policies (MIPs) and Information Security Manuals (ISMs). Implements solutions as directed to resolve discrepancies. • Places equipment orders as directed relating to personal computers, telecommunications, local servers/networks; processes invoices for their property/properties. • Conducts periodic inventories of applications and hardware; prepares reports as requested. • Confirms that technology assets are secured. • Complies with technology-related vendor contracts. Building and Sustaining Relationships with Customers • Writes and presents proposals, analyses, project plans, cost models, etc. in written and/or oral formats. • Provides customer service to associates at dedicated property/properties. • Responds to inquiries from customers/vendors/peer group. • Provides detailed status reports as requested. Verifying Client Technology Needs are Met • Assists in disaster recovery and business continuity as it relates to technology. • Provides technical guidance. • Escalates support for all Marriott approved technology solutions (i.e. mobility devices, GPNS) and Request Center Processes. • Supports guest and associate internet access requirements. • Escalates problems as appropriate through direct supervisor, CLS IT Field and/or Marriott IT resources. • Images desktops, installs new software applications, applies patches, maps drives to appropriate server/network. • Moves/adds/changes PCs/peripherals; migrating data when necessary. • Performs routine desktop backup as scheduled or directed. • Provides end-user support. • Confirms technology security (i.e. encryption, patch deployment) and technology compliance (i.e. Quarterly ID Audits, MAARK1) measures are in place. • Supports unit infrastructure (servers, switches, router, APs etc.) and engages appropriate MI IT and/or Vendor resources. • Assists in creating and maintaining secure server environment. Performs server backups and routine preventative maintenance. • Pulls through support for corporate, regional and property initiatives. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law. When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We welcome guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experiences, we encourage you to explore your next career opportunity with Sheraton.
2023-01-30T16:37:25Z        

Information Technology Analyst 2        Hancock Whitney        Harahan

Thank you for your interest in our company To apply, click on the button above. You will be required to create an account (or sign in with an existing account). Your account will provide you access to your application information. The email address used in establishing your account will be used to correspond with you throughout the application process. Please be sure and check the spam folder. You may review, modify, or update your information by visiting and logging into your account. JOB FUNCTION / SUMMARY: The person in this job is the ServiceNow administrator and application Owner; Responsible for gathering business requirements and development activities to code, test and deploy new business applications as needed Maintains and executes the Bank's Incident and request management data quality programs; Assists with implementation and monitoring of continual improvement service (CSI) processes; Assists with the design and implementation of approved CSI processes; Leads daily Service Management Meetings, monitors Incidents overdue or approaching the Service Level Agreement (SLA); Follows up with various business line managers on status of incidents overdue or approaching SLA ESSENTIAL DUTIES & RESPONSIBILITIES: Administrator - ServiceNow, request cloning of systems, assist with and complete new designs, upgrades and other administrative duties associated with ServiceNow, including identifying and recommending ServiceNow capabilities that can be extended to support IT effort of continual service improvement Develop new applications on the ServiceNow Platform using Javascript, Powershell, Jelly, HTML, CSS, XML. Lead requirements gathering and business process review meetings and develop detailed design documents for new custom products. Lead daily Service Management Meetings, monitor incident SLAs and other related duties associated with Service Management Maintain and execute the Bank's incident and request management data quality program and maintaining the Continuous Improvement Program for IT Production Services Maintain and execute the Bank's ITIL aligned Problem Management program. Serve as IT liaison for prioritization and classification of work effort associated with Problems. Maintain and execute the Continuous Improvement program for IT Production Services. Maintain and execute the IT Customer Survey program. Maintain and execute the Business Process Management program for IT Production Services. Through trend analysis, directly responsible for increasing software stability and lowering technical support calls. Monitor and Streamline IT business process to ensure effective and efficient IT operations Monitor each of the processes (Change, Incident, Problem, Request, etc) and facilitate service improvements as needed in coordination with the process owner Ensure that major processes are fully inegrated and that their relationships remain integrated as other processes are added/changed All other duties/special projects as assigned. Incumbent is required to comply with all applicable federal, state, and local banking and industry related laws and regulations including but not limited to the Bank Secrecy Act. MINIMUM REQUIRED EDUCATION & EXPERIENCE: Bachelor's degree 5 years of experience Banking Experience preferred 2 - 3 years' experience - ServiceNow Administrator strongly desired A combination of education and experience is acceptable ITIL certification is required MINIMUM REQUIRED KNOWLEDGE: Extensive knowledge of Microsoft Office products including Microsoft Word, Excel, Access and Powerpoint and Outlook email program Knowledge Microsoft software; Excellent organizational skills, Project Management skills Self-motivated Ability to work independently Maintain high level of credibility CORE COMPETENCIES The company has identified a set of core competencies that are vital to our business achieving a competitive advantage and delivering a unique value to our customers. These competencies are the skills, knowledge, and abilities each and every associate must exhibit to fulfill this competitive advantage. Organization and Planning: Detail- and results-oriented; develops realistic action plans Commitment to Excellence: Sets and achieves challenging goals; measures self against a standard of excellence Resilience and Balance: Maintains a stable performance and can be effective under pressure Interpersonal Versatility: Treats all people with respect and honor along with sensitivity to cultural differences Influence: Approaches work and fellow associates in a manner that portrays leadership, respect, trust, courtesy, empathy, and integrity POSITION SPECIFIC COMPETENCIES Cognitive Competencies: Verbal Comprehension, Analytical, Judgment & Decision Making, Business Skills Application, Organizational & Planning, Technical Skills, Innovation, Strategic Thinking Motivation Competencies: Resourcefulness, Commitment to Excellence, Resilience, Energy, Optimism, Tenacity Interpersonal Competencies: Listening, Oral & Written Skills, Interpersonal Skills, Customer Focus, Collaborative, Persuasive ESSENTIAL MENTAL & PHYSICAL REQUIREMENTS: Ability to work under stress and meet deadlines Ability to operate a keyboard if required to perform the essential job functions Ability to read and interpret a document if required to perform the essential job functions Ability to travel if required to perform the essential job functions Ability to lift/move/carry approximately 25 pounds if required to perform the essential job functions. If the employee is unable to lift/move/carry this weight and can be accommodated without causing the department/division an "undue hardship" then the employee must be accommodated; hence omitting lifting/moving/carrying as a physical requirement. DISCLAIMER This job description is only valid as of the date it was revised. Please contact the HR Compensation Department to obtain the latest version. Information contained herein should be treated as confidential to Hancock Holding Company. NOTHING IN THIS JOB DESCRIPTION RESTRICTS MANAGEMENT'S RIGHT TO ASSIGN OR REASSIGN DUTIES AND RESPONSIBLITIES TO THE JOB AT ANY TIME Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religious beliefs, national origin, ancestry, citizenship, sex, gender, sexual orientation, gender identity, marital status, age, physical or mental disability or history of disability, genetic information, status as a protected veteran, disabled veteran, or other protected characteristics as required by federal, state and local laws.
2023-01-30T21:34:58Z        

Information Technology Analyst 2        Hancock Whitney Corp        Lafayette Square

Thank you for your interest in our company To apply, click on the button above. You will be required to create an account (or sign in with an existing account). Your account will provide you access to your application information. The email address used in establishing your account will be used to correspond with you throughout the application process. Please be sure and check the spam folder. You may review, modify, or update your information by visiting and logging into your account. JOB FUNCTION / SUMMARY: The person in this job is the ServiceNow administrator and application Owner; Responsible for gathering business requirements and development activities to code, test and deploy new business applications as needed Maintains and executes the Bank's Incident and request management data quality programs; Assists with implementation and monitoring of continual improvement service (CSI) processes; Assists with the design and implementation of approved CSI processes; Leads daily Service Management Meetings, monitors Incidents overdue or approaching the Service Level Agreement (SLA); Follows up with various business line managers on status of incidents overdue or approaching SLA ESSENTIAL DUTIES & RESPONSIBILITIES: Administrator - ServiceNow, request cloning of systems, assist with and complete new designs, upgrades and other administrative duties associated with ServiceNow, including identifying and recommending ServiceNow capabilities that can be extended to support IT effort of continual service improvement Develop new applications on the ServiceNow Platform using Javascript, Powershell, Jelly, HTML, CSS, XML. Lead requirements gathering and business process review meetings and develop detailed design documents for new custom products. Lead daily Service Management Meetings, monitor incident SLAs and other related duties associated with Service Management Maintain and execute the Bank's incident and request management data quality program and maintaining the Continuous Improvement Program for IT Production Services Maintain and execute the Bank's ITIL aligned Problem Management program. Serve as IT liaison for prioritization and classification of work effort associated with Problems. Maintain and execute the Continuous Improvement program for IT Production Services. Maintain and execute the IT Customer Survey program. Maintain and execute the Business Process Management program for IT Production Services. Through trend analysis, directly responsible for increasing software stability and lowering technical support calls. Monitor and Streamline IT business process to ensure effective and efficient IT operations Monitor each of the processes (Change, Incident, Problem, Request, etc) and facilitate service improvements as needed in coordination with the process owner Ensure that major processes are fully inegrated and that their relationships remain integrated as other processes are added/changed All other duties/special projects as assigned. Incumbent is required to comply with all applicable federal, state, and local banking and industry related laws and regulations including but not limited to the Bank Secrecy Act. MINIMUM REQUIRED EDUCATION & EXPERIENCE: Bachelor's degree 5 years of experience Banking Experience preferred 2 - 3 years' experience - ServiceNow Administrator strongly desired A combination of education and experience is acceptable ITIL certification is required MINIMUM REQUIRED KNOWLEDGE: Extensive knowledge of Microsoft Office products including Microsoft Word, Excel, Access and Powerpoint and Outlook email program Knowledge Microsoft software; Excellent organizational skills, Project Management skills Self-motivated Ability to work independently Maintain high level of credibility CORE COMPETENCIES The company has identified a set of core competencies that are vital to our business achieving a competitive advantage and delivering a unique value to our customers. These competencies are the skills, knowledge, and abilities each and every associate must exhibit to fulfill this competitive advantage. Organization and Planning: Detail- and results-oriented; develops realistic action plans Commitment to Excellence: Sets and achieves challenging goals; measures self against a standard of excellence Resilience and Balance: Maintains a stable performance and can be effective under pressure Interpersonal Versatility: Treats all people with respect and honor along with sensitivity to cultural differences Influence: Approaches work and fellow associates in a manner that portrays leadership, respect, trust, courtesy, empathy, and integrity POSITION SPECIFIC COMPETENCIES Cognitive Competencies: Verbal Comprehension, Analytical, Judgment & Decision Making, Business Skills Application, Organizational & Planning, Technical Skills, Innovation, Strategic Thinking Motivation Competencies: Resourcefulness, Commitment to Excellence, Resilience, Energy, Optimism, Tenacity Interpersonal Competencies: Listening, Oral & Written Skills, Interpersonal Skills, Customer Focus, Collaborative, Persuasive ESSENTIAL MENTAL & PHYSICAL REQUIREMENTS: Ability to work under stress and meet deadlines Ability to operate a keyboard if required to perform the essential job functions Ability to read and interpret a document if required to perform the essential job functions Ability to travel if required to perform the essential job functions Ability to lift/move/carry approximately 25 pounds if required to perform the essential job functions. If the employee is unable to lift/move/carry this weight and can be accommodated without causing the department/division an "undue hardship" then the employee must be accommodated; hence omitting lifting/moving/carrying as a physical requirement. DISCLAIMER This is only valid as of the date it was revised. Please contact the HR Compensation Department to obtain the latest version. Information contained herein should be treated as confidential to Hancock Holding Company. NOTHING IN THIS JOB DESCRIPTION RESTRICTS MANAGEMENT'S RIGHT TO ASSIGN OR REASSIGN DUTIES AND RESPONSIBLITIES TO THE JOB AT ANY TIME Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religious beliefs, national origin, ancestry, citizenship, sex, gender, sexual orientation, gender identity, marital status, age, physical or mental disability or history of disability, genetic information, status as a protected veteran, disabled veteran, or other protected characteristics as required by federal, state and local laws.
2023-01-27T11:22:34Z        

Information Technology Specialist (12MTH REGISTER)        Department Of The Treasury        Lafayette Square

Duties WHAT IS THE INFORMATION TECHNOLOGY (IT)DIVISION? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Vacancies will be filled in the following specialty areas: Information Technology Major Duties: The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position. Analyzes and evaluates the full asset control life cycle, acquisition, and utilization of Information Technology services and equipment. Serves as a point-of-contact with vendors on IT services installations, movement, maintenance, and acceptance testing of new IT services. Analyzes and maintains documentation outlining IT services operations, processes, and procedures on the up time and reliability of systems in order to provide required information for contract enforcement. Develops specifications for new and replacement IT services and vendor proposal requests. Analyzes and evaluates vendors' bids. Help Requirements Conditions of Employment To ensure compliance with an applicable preliminary nationwide injunction, which may be supplemented, modified, or vacated, depending on the course of ongoing litigation, the Federal Government will take no action to implement/enforce the COVID-19 vaccination requirement pursuant to Executive Order 14043 on Requiring Coronavirus Disease 2019 Vaccination for Federal Employees. Federal agencies may request information regarding the vaccination status of selected applicants for the purposes of implementing other workplace safety protocols, such as protocols related to masking, physical distancing, testing, travel, and quarantine. Must be a U.S. Citizen or National and provide proof of U.S. Citizenship. (Birth certificate showing birth in the U.S; Unexpired U.S. Passport; Certificate of Citizenship or Naturalization; or Report of Birth Abroad of a U.S. Citizen (Form FS-240)) A 1-year probationary period is required. Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer. Undergo a review of prior performance/conduct and an income tax verification. Refer to "Get Your Tax Record" at http://www.irs.gov/(https://www.irs.gov/individuals/get-transcript ) to check the status of your account, balance owed, payment history, make a payment, or review answers to tax questions. If you are not in compliance, you will be determined unsuitable for employment with IRS. Must successfully complete a background investigation, including a FBI criminal history record check (fingerprint check). Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency. If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so. Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S. These documents must be unexpired original or certified copies. The employment of any candidate, including a current employee or a new hire, selected for this position may be conditional upon classification and/or audit of federal tax returns. This audit may include up to 2 years of returns. Qualifications Federal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume. You must meet the following requirements by the closing date of this announcement: SPECIALIZED EXPERIENCE: GS-7 LEVEL: To be eligible for this position at this grade level, you must meet the following requirements. You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-5 grade level in the Federal service: This experience must include Information Technology (IT) related experience that demonstrates each of the following four competencies: 1) Attention to Detail, 2) Customer Service, 3) Oral Communication and 4) Problem Solving. Specialized experience for this position includes: Interviewing subject-matter personnel to get facts regarding work processes, and synthesizing the resulting data into charts showing information flow; operating computer consoles where this involved choosing from among various procedures in responding to machine commands or unscheduled halts; scheduling the sequence of programs to be processed by computers where alternatives had to be weighed with a view to production efficiency; preparing documentation on cost/benefit studies where this involved summarizing the material and organizing it in a logical fashion; working directly with customers in obtaining information needed to establish or change accounts; translating detailed logical steps developed by others into language codes that computers accept where this required understanding of procedures and limitations appropriate to use of a programming language. OR EDUCATION: One year of graduate education at an accredited college or university in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or in one or more of the fields identified above and required the development or adaption of applications, systems, or networks. OR Superior Academic Achievement may be met by having a Bachelor's degree, with one of the following: A GPA of 3.0 or higher on a 4.0 scale for all completed undergraduate courses or those completed in the last 2 years of study, or a GPA of 3.5 or higher on a 4.0 scale for all courses in the major field of study or those courses in the major completed in the last 2 years of study, or rank in the upper one third of the class in the college, university, or major subdivision, or membership in a national honor society recognized by the Association of College Honor Societies. OR COMBINATION OF EXPERIENCE AND EDUCATION: At least 1 year of combined graduate education and experience as defined in paragraphs above. SPECIALIZED EXPERIENCE: GS-9 LEVEL: To be eligible for this position at this grade level, you must meet the following requirements. You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-7 grade level in the Federal service: This experience must include Information Technology (IT) related experience that demonstrates each of the following four competencies: 1) Attention to Detail, 2) Customer Service, 3) Oral Communication and 4) Problem Solving. Specialized experience for this position includes: Experience in an IT field or work where the primary concern was the subject matter of the IT application. The assignments must have shown completion of the following, or the equivalent: Analysis of the interrelationships of pertinent components of the system; Planning the sequence of actions necessary to accomplish the assignment; and Personal responsibility for at least a segment of the overall project. OR EDUCATION: Master's or equivalent graduate degree or two full years of progressively higher-level graduate education leading to a master's or equivalent graduate degree. In computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or in one or more of the fields identified above and required the development or adaption of applications, systems, or networks. One year of graduate education is creditable in accordance with its relationship to a year of full-time study at the school attended. OR COMBINATION OF EXPERIENCE AND EDUCATION: At least 1 year of combined graduate education and experience as defined in paragraphs above. SPECIALIZED EXPERIENCE: GS-11 LEVEL: To be eligible for this position at this grade level, you must meet the following requirements. You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-9 grade level in the Federal service: This experience must include Information Technology (IT) related experience that demonstrates each of the following four competencies: 1) Attention to Detail, 2) Customer Service, 3) Oral Communication and 4) Problem Solving. Specialized experience for this position includes: Experience that demonstrated an accomplishment of computer project assignments that required a range of knowledge of computer requirements and techniques. For example, assignments would show experience in developing modifications to parts of a system that required significant revisions in the logic or techniques used in the original development. Must have been in an IT field or work where the primary concern was the subject matter of the IT application. The assignments must have shown completion of the following, or the equivalent: Knowledge of the customary approaches, techniques, and requirements appropriate to an assigned computer applications area or computer specialty area in an organization; planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls; adaptation of guidelines or precedents to the needs of the assignment. OR EDUCATION: A Ph.D. or equivalent doctoral degree or three full years of progressively higher-level graduate education leading to a Ph.D. or equivalent doctoral degree. In computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or in one or more of the fields identified above and required the development or adaption of applications, systems, or networks. One year of graduate education is creditable in accordance with its relationship to a year of full-time study at the school attended. OR COMBINATION OF EXPERIENCE AND EDUCATION: At least 1 year of combined graduate education and experience as defined in paragraphs above. AND MEET TIME IN GRADE (TIG) REQUIREMENT: For positions above the GS-05, applicants must meet applicable time-in-grade requirements to be considered eligible. One year (52 weeks) at the next lower grade level is required to meet the time-in-grade requirements for the grade you are applying for. For more information on qualifications please refer to OPM's Qualifications Standards. Education For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected. A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here for Foreign Education Credentialing instructions. Additional information If you are in a telework eligible position, you may be directed to temporarily telework on a full-time basis due to COVID 19. Employees must be within a 200-mile radius of their official assigned post-of-duty (POD) while in a telework status. Once normal operations resume, employees may be directed back to the office to perform the duties of their position. Telework eligibility does not guarantee telework; employees must meet and sustain IRS telework eligibility requirements and supervisor's approval to participate in the IRS Telework Program. As a reminder - If you are selected for a position, you are responsible for reporting to your designated POD (location) on the negotiated start date or as directed by management. We may select from this announcement or any other source to fill one or more vacancies. Additional jobs may be filled. The salary range indicated in this announcement reflects the minimum locality pay up to maximum locality pay for all duty locations listed. The range will be adjusted for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages. This is a bargaining unit position. Tour of Duty: Start and stop times between 6:00am and 6:00pm. Alternative work schedule, staggered work hours or telework may be available. This is an open continuous announcement which allows applicants to apply up to the closing date of the announcement 10/30/2023. The register will be used to fill an anticipated 6 vacancies throughout the next 12 months. Selections may be made from certificates issued up to 12 months after the 1st cut-off date listed below. Contingent upon funding and space requirements, one or more vacancies may be filled at the locations listed in this announcement as they become available. Applicants need to apply and/or update their applications by 11:59 pm ET at the close of each of the following cutoff dates to be considered 1st cutoff- 1/10/2023, 2nd cut off -5/3/2023, 3rd cut off- 8/1/2023, 4th cut off & CLOSING 10/30/2023. Certificates can be issued up until 1/10/2024 and selections can be made from open certificate/certificates until they expire or the next cut-off date. This announcement may be amended to include additional cut-off dates within the 12-month period if needed, not later than 5 workdays prior to the cut-off date or the final selection date. Read more
2023-01-05T12:05:09Z        

Information Technology Specialist (IT Specialist)        Department Of The Treasury        Lafayette Square

Duties WHAT IS THE RESEARCH, APPLIED ANALYTICS AND STATISTICS (RAAS) DIVISION? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Vacancies will be filled in the following specialty areas: Research, Applied Analytics & Statistics, Data Management Division The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position. Develop national policy and provide expert advice regarding the development, testing, debugging and maintenance of unique, extremely complex or long range computer program applications, utilities, and process routines to be run in a high performance relational database environment. These systems use a combination of micro-/mini-/mainframe CPU's high performance peripherals, high performance software, and high-speed telecommunications including dedicated lines, Intranet, Internet. Serve as the Team Leaders for complicated service wide projects. Review technical accuracy of projects, conduct periodic inspection of computer specifications and programming code developed by assigned IT Specialists, monitor problems encountered by assigned IT Specialists to determine if individuals require closer supervision or additional training and provides feedback to the Section Chief. Conceive and independently develop comprehensive processing specifications for computer applications programs, taking into account various hardware and software configurations that apply, interface needs and requirements with other subsystems, and the inputs/outputs, processing sequences, and edit criteria required by the users of Statistics of Income and/or National Research Program studies. Oversee the preparation of on-line user manuals, technical standards, and information bulletins; develops systems standards and guidelines for processing requests for information services, cost/benefit economic analysis and the overall systems design and control. Monitor and evaluate computer systems to identify and resolve specific procedural and logic problems, and to recommend changes for improving the overall efficiency of computer systems operating in a production statistical environment. Provide advice and consultation to a wide range of subject matter specialists including professional statisticians and economists in the preparation of complex specifications, requirements, and procedural materials for projects to be implemented on SOI or NRP systems. Help Requirements Conditions of Employment Must be a U.S. Citizen or National and provide proof of U.S. Citizenship. (Birth certificate showing birth in the U.S; Unexpired U.S. Passport; Certificate of Citizenship or Naturalization; or Report of Birth Abroad of a U.S. Citizen (Form FS-240)) Undergo a review of prior performance/conduct and an income tax verification. Refer to "Get Your Tax Record" at http://www.irs.gov/(https://www.irs.gov/individuals/get-transcript ) to check the status of your account, balance owed, payment history, make a payment, or review answers to tax questions. If you are not in compliance, you will be determined unsuitable for employment with IRS. Must successfully complete a background investigation, including a FBI criminal history record check (fingerprint check). Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency. Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S. These documents must be unexpired original or certified copies. Qualifications Federal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume. You must meet the following requirements by the closing date of this announcement: SPECIALIZED EXPERIENCE: Applicants must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-12 level in the Federal Service. Examples of specialized experience must include Information Technology (IT) related experience that demonstrates each of the following four competencies: 1) Attention to Detail, 2) Customer Service, 3) Oral Communication and 4) Problem Solving. Specialized experience for this position includes experience that demonstrates accomplishment of computer project assignments that required a wide range of knowledge of computer requirements and techniques pertinent to the position to be filled. This knowledge is generally demonstrated through assignments that required the ability to analyze a number of alternative approaches in the process of advising management concerning major aspects of IT system design. This would include defining what system interrelationships must be considered, or what operating mode, system software, and/or equipment configuration is most appropriate for a given project. For more information on qualifications please refer to OPM's Qualifications Standards. Education For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected. A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here for Foreign Education Credentialing instructions. Additional information Subject to a 1-year probationary period (unless already completed). Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer. If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so. We may select from this announcement or any other source to fill one or more vacancies. Additional jobs may be filled. The salary range indicated in this announcement reflects the minimum locality pay up to maximum locality pay for all duty locations listed. The range will be adjusted for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages. This is a bargaining unit position. Tour of Duty: Monday-Friday; Start and stop times between 6:00am and 6:00pm. Alternative work schedule, staggered work hours or telework may be available. Relocation expenses - No Obtain and use a Government-issued charge card for business-related travel. May be eligible for telework based on IRS policy. If you are in a telework eligible position, you may be directed to temporarily telework on a full-time basis due to COVID 19. Employees must be within a 200-mile radius of their official assigned post-of-duty (POD) while in a telework status. Once normal operations resume, employees may be directed back to the office to perform the duties of their position. Telework eligibility does not guarantee telework; employees must meet and sustain IRS telework eligibility requirements and supervisor's approval to participate in the IRS Telework Program. As a reminder - If you are selected for a position, you are responsible for reporting to your designated POD (location) on the negotiated start date or as directed by management. Read more
2023-02-08T10:41:51Z        



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